Sunrise Technology supports individuals, professionals and companies at every stage of the life cycle of their IT tools: from technical support on hardware and software already in use to the sale of new tailor-made solutions, with an approach that combines technical expertise, fast response and practical attention to the customer's budget.
Technical Support
When a computer freezes, a network stops responding or a technical issue can no longer wait, the speed with which a reliable solution is found makes all the difference. We offer a support service designed to adapt to the real needs of individuals, professionals and companies, with the possibility of intervening at your premises, remotely or directly at our office.
Three ways of intervening, one single goal: solving the problem
For problems that do not require the physical presence of a technician, remote support allows us to intervene very quickly, at low cost and without any inconvenience to the customer. When, on the other hand, it is necessary to work physically on the hardware, we come directly to your office, ensuring a convenient and safe service. Alternatively, by telephone appointment, you can always bring your devices to our office.
Which devices we work on
Our support covers the entire range of devices found in homes and offices today, with expertise on all the main operating systems on the market:
- Personal computers and workstations
- Notebooks of every brand and type
- Business servers
- Wired and Wi-Fi network equipment
- Windows, Android, Mac OS and Linux operating systems
Our most requested services
Over the years we have supported numerous clients in very different situations, from a simple slowdown of a computer to the sudden loss of important data. Among the services we provide most frequently are:
- Restoration, update or upgrade of the operating system
- Data recovery (software)
- Removal of viruses, malware and other IT threats
- Installation and configuration of peripherals such as printers, scanners and uninterruptible power supplies
- Configuration of the Internet connection, email and home and business Wi-Fi networks
- Installation and activation of software and hardware
Scheduled maintenance for companies and public bodies
For companies and public bodies that manage a larger fleet of machines, we also offer periodic maintenance of personal computers, networks and servers, designed to prevent faults before they turn into a problem, reduce downtime and keep the IT infrastructure always efficient and secure.
Hardware and Software Sales
Sunrise Technology supports individuals and companies in choosing, selling and repairing the hardware and software solutions best suited to every need, with an approach that combines technical expertise and practical attention to the customer's budget.
PCs and notebooks, from choice to assembly
Whether it is a matter of buying a new computer or giving new life to one you already own, we offer a sales and upgrade service at competitive prices, with the possibility of upgrading or replacing individual internal components when necessary. For those who want a made-to-measure solution, we also assemble custom computers designed according to how they will be used: from the most demanding professional workstations to gaming systems. In addition, there is a complete service for configuring, expanding and modifying computers of any brand.
Complete IT infrastructures, from server to client
For companies that need a structured IT infrastructure, we design and build complete server-client architectures, also taking care of the configuration and programming of custom servers according to the number of users, the services to be delivered and future growth needs.
Genuine software and system security
Alongside the hardware side, we sell original software packages from the leading manufacturers, taking care of their installation and configuration ourselves. To protect your devices from increasingly sophisticated threats, we also install and configure antivirus and firewall systems, essential components of IT security for every workstation, whether at home or in the office.
Whatever your need, from the most urgent repair to the supply of a complete new infrastructure, you can count on competent and always available support. Contact us for a quote or to schedule an appointment.
